What is HeyRaven and how does it compare to WhisperFlow?

HeyRaven is a professional AI voice transcription app that's faster and more accurate than WhisperFlow. It offers HIPAA compliance, 50+ languages, and works seamlessly on iOS and Mac with enterprise-grade security.

How is HeyRaven different from SuperWhisper?

HeyRaven provides superior accuracy compared to SuperWhisper, with specialized models for medical, legal, and technical terminology. It also offers team collaboration features and API integration that SuperWhisper lacks.

Is HeyRaven HIPAA compliant for medical professionals?

Yes, HeyRaven is fully HIPAA compliant with end-to-end encryption, secure data storage, and BAA agreements available for healthcare providers. All data is processed with enterprise-grade security.

What platforms does HeyRaven support?

HeyRaven supports iOS (iPhone and iPad) running iOS 15.0+ and macOS 12.0+ on Mac computers. Cross-platform sync ensures your transcriptions are available on all your devices.

How accurate is HeyRaven's transcription?

HeyRaven achieves high accuracy using advanced AI models that understand context, handle multiple speakers, and recognize specialized terminology in medical, legal, and technical fields.

Is there a free version of HeyRaven?

Yes, HeyRaven offers a free plan with basic transcription features. Pro and Team plans are available for advanced features like unlimited transcription, custom vocabulary, and team collaboration.

Can HeyRaven transcribe multiple languages?

Yes, HeyRaven supports 50+ languages with automatic language detection. It can handle accents, dialects, and even code-switching between languages in the same recording.

Does HeyRaven work offline?

Yes, HeyRaven offers offline mode for privacy-sensitive transcription. Your recordings are processed locally on your device without internet connection.

How does HeyRaven handle privacy and security?

HeyRaven uses end-to-end encryption, processes data in secure facilities, never trains on user data, and offers local processing options. We're SOC 2 Type II certified and GDPR compliant.

Can HeyRaven integrate with other apps?

Yes, HeyRaven works with any app on your device. It also offers API integration, Zapier support, and native shortcuts for seamless workflow integration.

What file formats does HeyRaven support for export?

HeyRaven exports to TXT, DOCX, PDF, SRT, VTT, and JSON formats. You can also copy text directly to clipboard or share to any app.

How does HeyRaven compare to VoiceInk?

HeyRaven offers 4x faster transcription than VoiceInk with higher accuracy, more language support, and professional features like custom vocabulary and team collaboration that VoiceInk doesn't provide.

Privacy Policy

Last updated: January 20, 2025

Your Privacy Matters

At HeyRaven, we are committed to protecting your privacy and ensuring your personal information is handled with the highest level of security. As a professional transcription service trusted by doctors, lawyers, therapists, and journalists, we maintain strict data protection standards including strong privacy protections and end-to-end encryption.

Information We Collect

Audio Data

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Voice Recordings: Temporarily processed for transcription using advanced AI models with high accuracy. Audio files are encrypted during transmission and processing, then permanently deleted immediately after transcription completion.
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Transcription Results: Stored securely with end-to-end encryption to enable features like searchable history, team collaboration, and cross-device synchronization. You maintain full control over retention periods.
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Custom Vocabulary: Your specialized terminology and custom words are encrypted and stored securely to improve transcription accuracy for your specific field.

Account Information

•Email address for account authentication and essential communications
•Subscription status and billing information (processed securely through Stripe)
•Usage statistics to provide insights and improve service quality
•Device information (iOS/macOS version, app version) for compatibility and support

How We Use Your Information

•Process voice recordings with AI-powered transcription achieving high accuracy
•Enable real-time transcription with live preview functionality
•Sync your transcription history securely across all your authorized devices
•Support team collaboration features with role-based access controls
•Process API requests and webhook integrations for enterprise customers
•Provide customer support and respond to your inquiries
•Send critical service updates and security notifications only

Data Security & Compliance

HeyRaven implements enterprise-grade security measures and maintains compliance with international data protection regulations:

Security Measures

•End-to-end encryption for all data transmission and storage
•Zero-knowledge architecture - we cannot access your encrypted content
•Voice recordings processed in isolated, secure environments
•Automatic and immediate deletion of audio files after processing
•Regular third-party security audits and penetration testing
•Secure data centers in US, EU, and APAC regions

Data Retention

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Audio Recordings: Deleted immediately after transcription processing
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Transcription Text: Retained according to your subscription plan and preferences
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Account Data: Retained for the duration of your account and a short period after deletion for recovery purposes
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Backup Data: Encrypted backups retained for disaster recovery purposes

Third-Party Services

We carefully select trusted third-party services that meet our strict privacy and security standards:

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Azure OpenAI: For advanced AI transcription processing (data processed but not stored or used for training)
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Stripe: For secure payment processing (PCI DSS Level 1 compliant)
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AWS/Google Cloud: For secure infrastructure and data storage
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RevenueCat: For subscription management on iOS/macOS platforms

All third-party providers are contractually obligated to maintain equivalent or higher standards of data protection and are prohibited from using your data for their own purposes.

Your Rights

You have complete control over your personal data. You can:

•Access: Request a copy of all personal data we hold about you
•Correct: Update or correct any inaccurate information
•Delete: Request deletion of your account and all associated data
•Export: Download your transcription history in multiple formats (TXT, DOCX, PDF, JSON)
•Restrict: Limit how we process your personal information
•Object: Opt out of certain types of data processing
•Portability: Transfer your data to another service

To exercise any of these rights, contact us at [email protected]

Special Provisions for Professionals

Healthcare Professionals

For medical professionals using HeyRaven for clinical documentation, we provide services designed with healthcare privacy in mind. Patient information is handled with the highest level of security and confidentiality.

Legal Professionals

For attorneys and legal professionals, we maintain attorney-client privilege protections. Your confidential case information is encrypted and isolated with advanced access controls.

Journalists & Researchers

We respect source confidentiality and research integrity. Optional offline mode ensures sensitive interviews and research data never leave your device.

No Training on Your Data

We want to be absolutely clear: HeyRaven does not use your voice recordings or transcriptions to train AI models. Your data is yours alone. We process it solely to provide you with transcription services and never use it for machine learning training, research, or any other purpose without your explicit consent.

Children's Privacy

HeyRaven is not intended for use by individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal compliance. We will notify you of material changes via email and/or prominent notice within the app at least 30 days before the changes take effect. Your continued use of HeyRaven after such modifications constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, your data, or how to exercise your privacy rights, please contact us at:

[email protected]