What is HeyRaven and how does it compare to WhisperFlow?

HeyRaven is a professional AI voice transcription app that's faster and more accurate than WhisperFlow. It offers HIPAA compliance, 50+ languages, and works seamlessly on iOS and Mac with enterprise-grade security.

How is HeyRaven different from SuperWhisper?

HeyRaven provides superior accuracy compared to SuperWhisper, with specialized models for medical, legal, and technical terminology. It also offers team collaboration features and API integration that SuperWhisper lacks.

Is HeyRaven HIPAA compliant for medical professionals?

Yes, HeyRaven is fully HIPAA compliant with end-to-end encryption, secure data storage, and BAA agreements available for healthcare providers. All data is processed with enterprise-grade security.

What platforms does HeyRaven support?

HeyRaven supports iOS (iPhone and iPad) running iOS 15.0+ and macOS 12.0+ on Mac computers. Cross-platform sync ensures your transcriptions are available on all your devices.

How accurate is HeyRaven's transcription?

HeyRaven achieves high accuracy using advanced AI models that understand context, handle multiple speakers, and recognize specialized terminology in medical, legal, and technical fields.

Is there a free version of HeyRaven?

Yes, HeyRaven offers a free plan with basic transcription features. Pro and Team plans are available for advanced features like unlimited transcription, custom vocabulary, and team collaboration.

Can HeyRaven transcribe multiple languages?

Yes, HeyRaven supports 50+ languages with automatic language detection. It can handle accents, dialects, and even code-switching between languages in the same recording.

Does HeyRaven work offline?

Yes, HeyRaven offers offline mode for privacy-sensitive transcription. Your recordings are processed locally on your device without internet connection.

How does HeyRaven handle privacy and security?

HeyRaven uses end-to-end encryption, processes data in secure facilities, never trains on user data, and offers local processing options. We're SOC 2 Type II certified and GDPR compliant.

Can HeyRaven integrate with other apps?

Yes, HeyRaven works with any app on your device. It also offers API integration, Zapier support, and native shortcuts for seamless workflow integration.

What file formats does HeyRaven support for export?

HeyRaven exports to TXT, DOCX, PDF, SRT, VTT, and JSON formats. You can also copy text directly to clipboard or share to any app.

How does HeyRaven compare to VoiceInk?

HeyRaven offers 4x faster transcription than VoiceInk with higher accuracy, more language support, and professional features like custom vocabulary and team collaboration that VoiceInk doesn't provide.

Support Center

We're here to help you get the most out of HeyRaven's professional transcription features

Need Help?

Our support team is dedicated to helping you have the best possible experience with HeyRaven. Whether you have questions about our HIPAA-compliant features, need technical assistance, or want to provide feedback, we're here to help.

Contact Our Support Team

Email Support

[email protected]

We strive to respond as quickly as possible

What to Include in Your Support Request

To help us assist you more effectively, please include:

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Device Information: Your iOS/macOS version and HeyRaven app version
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Issue Description: A detailed description of the problem you're experiencing
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Steps to Reproduce: What actions led to the issue?
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Screenshots: If applicable, screenshots can help us understand the issue better
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Account Type: Free, Pro, or Team subscription

Common Support Topics

Transcription Issues

Accuracy problems, language support, custom vocabulary, audio processing, real-time transcription

Account & Billing

Subscription questions, billing issues, account management, team invitations, upgrade/downgrade

App Features

Using app features, settings configuration, API integration, Zapier setup, export options

Technical Support

App crashes, sync issues, performance problems, device compatibility, offline mode

Professional & Enterprise Support

HIPAA Compliance & Healthcare

For questions about HIPAA compliance, Business Associate Agreements (BAA), or healthcare-specific features, our specialized support team can assist you.

Legal & Financial Services

We understand the unique requirements of legal professionals. Contact us for information about attorney-client privilege protections and specialized terminology support.

Team & Enterprise Plans

Need custom solutions for your organization? We offer dedicated support for teams with advanced collaboration features and API access.

Before You Contact Support

Try these quick troubleshooting steps that resolve most common issues:

Restart the HeyRaven app
Check your internet connection
Ensure you have the latest version installed
Verify microphone permissions are enabled
Clear app cache in settings

We Value Your Feedback

We greatly value your requests and ideas. Our support team strives to respond to all inquiries as quickly as possible. Your feedback helps us continuously improve HeyRaven and better serve the needs of our professional community. Whether you have a feature suggestion, need technical assistance, or want to share your experience, we're here to listen and help.

Privacy & Security

When you contact support, we may ask for information to help diagnose your issue. We protect your privacy and will never ask for sensitive information like passwords. All support communications are handled securely and in accordance with our Privacy Policy. As a HIPAA-compliant service, we maintain the highest standards of data protection for all support interactions.